Healthcare IT companies should prioritize consumer experience optimization to streamline healthcare technology for all users, not just providers.
In this episode, Will Landry, the Senior Vice President and Chief Information Officer for Franciscan Missionaries of Our Lady Health System in Baton Rouge, highlights the importance of consumer experience optimization, revenue cycle operations, and cybersecurity in the healthcare industry. Landry reflects on the challenges faced during the COVID-19 pandemic, including the rapid transition to remote work and the efforts to ensure system availability.
Tune in to this episode to gain insights into the dynamic intersection of healthcare and IT, and learn how professionals like Will Landry navigate the complexities of patient care and technology!
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Will Landry is a seasoned Healthcare IT executive with over 20 years of experience spanning wholesale, retail, and healthcare sectors. With expertise in cloud infrastructure management, data center design, and infrastructure architecture, Landry deeply understands software application design and implementation. His proficiency extends to reducing IT expenses through automation and virtualization, underpinned by certifications in Cisco, EMC, and ITIL v3.
Landry has spearheaded the organization's digital and information technology endeavors as the Chief Information Officer at Franciscan Missionaries of Our Lady Health System since 2019. His leadership ensures that digital systems consistently enhance patient and provider experiences across Louisiana and Mississippi.
Drawing from diverse industry backgrounds, Landry brings a wealth of experience to the table. His primary focus is optimizing the health system's efficiency and effectiveness through technology. Landry is deeply committed to leveraging technology to elevate patient care standards within the communities served by the organization.
Before his tenure at FMOLHS, Landry held notable technology leadership positions at Lafayette General Health, Blue Cross Blue Shield Louisiana, Amedisys, and in the retail/wholesale sector. He has a Bachelor of Science in Information Systems and Decision Sciences from LSU.