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Ed Gaudet:
Welcome to Risk Never Sleeps where we meet and get to know the people delivering patient care and protecting patient safety. I'm your host, Ed Gaudet. Welcome to the Risk Never Sleeps podcast, in which we discuss the people behind the people protecting patient safety. I'm Ed Gaudet and I'm the host of our program and I am pleased today to be joined by Chris Logan In the flesh. In the flesh. Now typically I. Talk to. Innovators, customers. But today I'm talking to actually someone who I've known for a long time. We met when he first was a customer of mine when I was at Imprivata. Then he became a partner. When he went to VMware, he joined my advisory board early on. When I started, the company helped me think through the strategy and the product and we were fortunate enough to bring him on board as our senior Vice President and chief Security Officer, Chris Logan. And what a ride it's been. So, Chris, bring our listeners up to speed on your background because you're really an interesting guy. You've got a really interesting background. Yeah, I'll.
Chris Logan:
Start from the beginning. So I started my career in the United States Marine Corps, spent eight years doing multiple jobs and roles across the Marine Corps, but wound up being an information assurance officer, which is where I think I really found my calling that intersection protecting information and data as it relates to things like troop movement and the safety of the nation. Really important right at the tip of the spear there. So great ride for those eight years. Wound up transitioning out of the Marine Corps and wound up at Massachusetts Institute of Technology for a couple of years. Really change of pace from the Marine Corps, which is very structured to the Wild West. There was no.
Ed Gaudet:
Rules. Wild West of the intellectuals, correct?
Chris Logan:
Correct. Yeah. So I did a lot of good things there. I was primarily their digital Millennium Copyright Act agent, which meant that I had to track down those individuals who were violating people's copyright, which is not a fun job in an institution of intellect.
Ed Gaudet:
That does not sound fun. I'd rather protect patient safety, I think. Correct.
Chris Logan:
So I transitioned from MIT. I couldn't take it. It was just too loosey-goosey for me. I need some structure in my life and I wound up in banking and finance, and banking and finance was interesting as a chief information security officer. But the problem that I had was the innovation really wasn't there. It's set in stone. The FDIC tells you to do X to do X, and.
Ed Gaudet:
No offense to our partners in finance, but interesting. Innovative at some level, but a bit soulless.
Chris Logan:
Yeah, well, it was interesting because I was there when we were rolling out digital banking, and yet the consumer using online banking. So it was a transitionary period, but I had to move on from that for family reasons. Not a bad thing because the next thing that I wound up doing was joining Lifespan as their chief security officer, which at a time in healthcare, which was very unusual to have somebody in charge of security. This was back in 2006. So there was not many organizations forward thinking enough to think about how security really was a differentiator to one, how they're delivering patient care, but also how they're approaching the market more of an.
Ed Gaudet:
Enabler versus an enforcement. Right, Exactly. Yeah.
Chris Logan:
So I spent the next eight years at Lifespan building that program.
Ed Gaudet:
And we met there.
Chris Logan:
We met. That's where we met. That's where I became a customer of Imprivata Right.. And then I jumped over to Care New England to be the chief security officer there because I thought it was nice to go to the competition right down the street. Everyone, honest, to keep everybody honest. And during that time I got the opportunity to also journey back into higher education. A faculty member at Providence College in their school of business, which was very rewarding, being able to shape those young minds, to think about how business is conducted differently than what it was doing in the past. So yeah, and then I left care new england, left healthcare, but that was still my calling. And I journeyed into VMware. I helped run a global strategy for healthcare, VMware for six years.
Ed Gaudet:
Going through the dark.
Chris Logan:
Side. Completely rewarding though, because now it wasn't just focused on one singular institution. You get to see patient set of people. I got to see it across the spectrum. So everything that from You could say was the most mature organizations to the most immature organizations and everything in between that.
Ed Gaudet:
Universe of mistakes that folks correcting.
Chris Logan:
Correct and trying to help them get over those humps. And I've been now at Censinet for almost a year and a half, a year and a half. Has it been a year and a half?
Ed Gaudet:
Yeah. Wow. Fast. Congratulations.
Chris Logan:
Wow. That whipped by. I can't wait for the next year and a half.
Ed Gaudet:
That whip by speaking of whipping by. Heard you were on a scooter last night.
Chris Logan:
I was on a scooter trying out for Nitro Circus, so I figured I'd start here in Nashville just in case you're holding.
Ed Gaudet:
Our security program and everything else together here. So. Well. So let's talk about Censinet. One of the things I think I certainly pride myself on is our security program. I think it's very advanced for size of the company. We are. So talk about that.
Chris Logan:
Yeah, we're highly focused on those controls that are necessary for us to do business. The story, I don't think we cut corners anywhere. We make it a priority to ensure that the people that entrust us with their information, with their data, we're going to protect it and we're going to do everything in our power to do it. We've adopted standards and framework, so we are in a shop. We look at everything from that lens first and foremost, and we layer on security and attestations as necessary to do business. But that's really the focus of us.
Ed Gaudet:
We also assess our third parties too Well, for small companies.
Chris Logan:
That's again what we do in our product and what we sell. Be part of our DNA and our fabric for our culture of security. Exactly. Anybody that we're going to do business with has to run through those same paces that we expect our customers to put their third parties through and which makes it.
Ed Gaudet:
Easy when we have to go in and work with. A new provider customer and we have to go through their security process. I always see there the reflection of their amazement when they say, Wow, how buttoned down we are and correct and how advanced we are with our program, which is really cool to see.
Chris Logan:
Which also helps us on the flip side because again, we're using what we're bringing to market and now we're instructing people on the best path forward to use it.
Ed Gaudet:
Yeah, the only thing I don't like is you're constantly sending me out these little education links. I got to go answer all these questions and tests, take all these tests, and what's all that all about?
Chris Logan:
That's your job. Security is not my job. It's everybody's job.
Ed Gaudet:
Thank you for reminding me.
Chris Logan:
Take that education. That's great.
Ed Gaudet:
All right. Speaking of jobs, what are you most proud of over the last year, personally or professionally?
Chris Logan:
Well, my family's growing, so I'll start with personally first. I think it's a wonderful testament to my wife and myself to see that my oldest son is getting married now. My daughter just went to college. I got a couple of young ones coming through the system as well. Just to see their growth, I think is probably the most the single thing that I'm most proud of. Yeah, from a personal perspective, there's a lot of other things in between. I lead a very interesting life, to say the least, professionally. Yeah, I think coming to Censinet was the right thing for me. I've seen our growth and I'm very excited about our path and our trajectory about how we're going to have an impact on healthcare in totem Right. that entire ecosystem. So I think as we've grown as an organization, me personally, as I've gotten more involved in the 405 D and I'm getting more involved in the industry in different forms and fashion, I'm proud of that. I'm proud of the brand that we're putting out there. And the fact that I get to be that ambassador, to be out there talking to folks about what they should be doing and thinking about.
Ed Gaudet:
Yeah. And you've made I mean, you've been part of that. You made a huge impact on the company since you've been here. And so obviously, we appreciate you and everything you do. All right. So outside of healthcare, if you weren't doing this job, what would you be doing? What's your other passion, your other love?
Chris Logan:
So in all fairness and transparency and honesty, I'm a politician. I'm actually an elected official also in my spare time. And I think that would probably be the path that I would go down if I wasn't doing what I'm doing today with you full-time. But I think giving back to your community is probably the most important aspect of any human being. I'm not here to serve myself. I'm here to serve everybody else. And that makes a better environment that we can live in and share. And so I'm pretty sure that would be the path and the angle that I would take, too.
Ed Gaudet:
What's that like, too? Because obviously, it's a you've got some elected officials, but you also have people that are volunteering their time, correct? You Yeah. So what are some of the things you bring to the table by doing that? Are you bringing are you helping them out with leadership? Oh, absolutely.
Chris Logan:
So it's perspective. So as an elected official in my town, I'm also in the world of business, you know, from a global perspective. So I'm helping my community decide where they should go. What's next thing? How do we solve things like housing issues, taking that business lens that we've applied in so many different career paths that I've been through and just actually providing it back to them being a voice of reason in many instances about when ideas come to the table, how do we solve these things? And thinking logically through it instead of just coming up with a solution that may or may not make sense? And then from the perspective of the other side of politics, which I absolutely love, I love when people bring problems. So when a constituent or somebody within the community comes and brings a problem, now you get to figure out how to solve that problem with the diversity of the roles that I've been in and the places that I've been and the things that I've seen. It brings a very interesting perspective to helping solve those problems. Yeah, and to your point.
Ed Gaudet:
Earlier, it's like the work we do with the 405 D and the healthcare Sector Coordinating Council, you're working with a diverse set of volunteers, public and private, and we continue to do yeoman's work to move the industry forward and really work together to create that community of strength and community of protection for patient safety. I always say that if it's your mother, father, sister, brother, niece, nephew, friend, an uncle in that ambulance heading to the hospital and they're dealing with a ransomware attack and now you're diverted. Yeah, well, what does that mean to your care? What does that mean to your outcome? Especially if it's critical, right? or you're on a machine and that machine gets hacked. So this becomes much more of a personal mission for us.
Chris Logan:
Oh, no, listen, at some point in time, it's not even about the extent. Just pause and think about yourself for a second, right? We're trying to leave healthcare in a better place right now. Why? Because at a certain point, I'm going to be a full-time consumer of healthcare. It's just going to happen. It's the nature of who we are as human beings. That's right. When I get to that point, I want it to be the best that it can possibly be. And if I'm working hard to ensure that means it's going to be better for my children, it's going to be better for their children and those that come after them. So that's right. We're doing that yeoman's work because it matters not just now, it matters for the future.
Ed Gaudet:
And that's what's so great about healthcare. Unlike any other industry. You have the shared mission, correct, where it's not about you, the organization, the company, it's about the collective. I really love that about healthcare. And those relationships you're able to build with customers is the very deep It's very unique and it's very lasting. Correct. Yeah.
Chris Logan:
I mean, just the impact from the people that you meet. How long have you been in healthcare? How long have I been in healthcare? Think about the people we see on a day-to-day basis in the same fight and mission that we're all going through. Yeah, we're changing over time, but it's amazing to see the community that's trying to do the right thing. It really.
Ed Gaudet:
Is. It really is. All right. So let's get a little personal here. What would you tell your 20-year-old self?
Chris Logan:
Take more chances. And the reason why I say that is I don't think I've been reserved in any aspect of my life or my career, but there's opportunities that I may not have I shied away from because maybe I had a young family and I didn't want to take that risk. I think I'd go back and look at it again, Take that chance. You get one shot at this thing. Yeah, you do. You only get one shot. Is that an.
Ed Gaudet:
M&m? Well, you just do. Is that an M&M? Yeah. Spaghetti it was. You only get one shot.
Chris Logan:
You only get one shot.
Ed Gaudet:
I just hear lyrics in my head all the time. So when you said that, I just think so.
Chris Logan:
Take the chance. That's what I'm trying.
Ed Gaudet:
To take the chance. You got it, man. I got it. That's beautiful. All right. So did not know that about you. So you're a little bit of a risk-averse. So what were some of the things that you look back on that you would have done if you were a little more risk aware, a little more just.
Chris Logan:
The career path, longevity? Maybe instead of going down a specific road that I went, maybe I would have journeyed into a more operational role. Could I have a bigger impact there, seeing what I can do from the security side, maybe security. I could be overseeing security, helping govern security, but should I have gone in an operational direction? Yeah. Okay. It is just small things like that. Yeah. I mean, that's just the nature of the beast. That's how I think about it.
Ed Gaudet:
So where do you spend your time outside of when you're not. When you're not working? Now, of course, we want you to spend your time on censor.net. But when you have a couple of hours during the weekend, you're a woodworker. Like, what do you do? What do you know?
Chris Logan:
I'm not a woodworker, okay?
Ed Gaudet:
I could see you.
Chris Logan:
Making these myths. I don't do well in that environment. You want to be careful.
Ed Gaudet:
With that buzzsaw.
Chris Logan:
I think it comes down to a couple of things. I like to stay active. I'm part of a lot of different groups. I spend my time giving back to a scholarship fund and a couple other different non-profit organizations. I love to watch my youngest son play lacrosse. Amazing to see that game unfold and the strategy that takes place even with 14 and 15-year-olds watching them maneuver and figure out where the next play is and how do I get to the ball or where it's going to be as opposed to where it is right now. So that's super enjoyable for me as well. I love to spend time in my yard in the sun. That's my therapy. So people joke like, Well, you got all these kids. I got four kids. None of them cut the grass. I don't want them touching my lawn. The lawn is my refuge, man. That's what I like to do. You have out there.
Ed Gaudet:
Old school push mower with a rotor or what do you got there?
Chris Logan:
I have every different type of device. You want.
Ed Gaudet:
A beer? Are you want a John Deere or.
Chris Logan:
I have a zero-turn. Do you and I have less than an acre. So you do the math on that.
Ed Gaudet:
It takes you like 11 minutes to get the.
Chris Logan:
Solid a solid 11.
Ed Gaudet:
I imagine you have Metallica playing in your ears, right, or something.
Chris Logan:
It's a mix. So I will obviously have my Pandora stations. I could be listening to David Bowie. Oh, very nice. Or I could jump to no effects or everything in between. Man, I love it. Coldplay. Maybe if I'm feeling special.
Ed Gaudet:
Coldplay. All right, we're going to edit that one out. If anyone listens to Coldplay, everybody.
Chris Logan:
Listens to Coldplay.
Ed Gaudet:
Someone's pointing to themselves in the audience. Okay. All right. So last question. I would be remiss if I didn't ask you this because this is the Rust Never Sleeps podcast. Yeah. Chris Logan What is the riskiest thing you've ever done?
Chris Logan:
Well, Editor I.
Ed Gaudet:
Think keep it clean. It's a G-rated program here.
Chris Logan:
Even though I am a little adverse to risk in many cases taken a lot of risk in my life. Let's go back to our military day military man also. Yeah, I think jumping out of a fine aircraft with a pre-packed chute that just opens is a good idea. It's crazy. Just one thing, but there's a lot of other things that happen there.
Ed Gaudet:
Rappelling out of a helicopter.
Chris Logan:
Yeah, fast roping down. It's always a good idea, too. So. I mean, there's nothing short of anything crazy. Yeah, I used to play rugby as well. And you did look back on that time, like, what were you thinking? Yeah, but the camaraderie was fantastic.
Ed Gaudet:
Nothing like a good scrum. I always say I love a good scrum. All right. Any last parting thoughts for our listeners, Chris?
Chris Logan:
Yeah, just one. And I'll beat this drum until the day that I die. And I think that security is a team sport. I'm transitioning. I'm shifting back to where we started the conversation. Hey, we'll hear this all time and time again through a lot of different channels. You can easily beat one of us, but when we come together as a group, it is really tough to beat the collective.
Ed Gaudet:
Absolutely.
Ed Gaudet:
If we band together and stay in the fight together as healthcare, regardless if you're on the provider side, the payer side, the vendor side, suppliers, does not matter, if we band together for a common cause, a common theme, and march in the same direction, nobody's going to beat us and we just need to keep forcing that message and get everybody on board so that we can all stay in the fight together.
Ed Gaudet:
That's right. That's a great way to end the program. This is Ed Gaudet and this is the Rust Never Sleeps podcast. And we salute. Those on the front lines in healthcare, protecting patient safety, protecting the data, and protecting care operations. And remember, risk never sleeps. Thanks for listening to Rust Never Sleeps for the Show, Notes, resources, and more Information and How to Transform the Protection of Patient safety. Visit us at Censinet.com. That's c, e, n, C and e t.com. I'm your host, Ed Gaudet. And until next time, stay vigilant because risk never sleeps.
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