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In a rapidly evolving healthcare landscape, leaders are redefining the intersection of quality and technology to drive transformative change within their organizations.
In this episode, Andrea Steele discusses her strategic initiatives, which focus on integrating quality into IT, adopting the Scrum methodology to improve delivery times, and establishing a combined AI governance and data governance committee to address data integrity and compliance. She also shares insights on the importance of understanding the balance between desire, capacity, and capability among team members while advising newcomers to the healthcare and IT fields to start small, seek free educational resources, and consider internal promotions to foster talent within organizations.
Tune in to explore the innovative strategies shaping the future of healthcare technology and quality management!
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Andrea Steele is the Associate Vice President of Information Technology and Business Intelligence for the Health Care District of Palm Beach County. In this role, she provides strategic and transformational technology leadership for the Health Care District.
As Associate Vice President of Corporate Quality, she provided leadership and operational oversight of the Trauma Agency and implementation of quality assurance, patient safety, credentialing, and performance improvement strategies.
Steele has more than 15 years of diversified experience in program and research management. Before her promotion, she most recently served as Director of Corporate Quality at the Health Care District.
Before joining the Health Care District, Steele was a clinical research consultant for ExecuPharm in Cambridge, Massachusetts. She was responsible for ensuring accurate drug accountability and execution and adherence to company protocols. She also served as a clinical research associate at ICON plc, where she identified, initiated, and monitored appropriate investigational sites for clinical studies to ensure the studies were carried out according to protocols and applicable regulations.
Steele has volunteered with the American Heart Association’s Palm Beach Heart Walk as an executive cabinet member, leading the charge for the Health Care District’s participation in 2023. She has also served as vice president of the board of directors for Harvest Co-Op Market, president of the board of directors, and community development council member for Sisters of the Road.
Steele holds a Bachelor of Science in Psychology from Portland State University in Portland, Oregon, and a Master of Business Administration in Health Care Administration from the University of Portland. She holds an ASQ Six Sigma Yellow Belt certification and is a Certified Healthcare Information Security Leader (CHISL) and a CHIME Certified Healthcare CIO (CHCIO).
