Episode #139. The Code to Care: The CISO Will See You Now, with Anahi Santiago, Chief Information Security Officer at ChristianaCare
What happens when cybersecurity becomes a true enabler of healthcare innovation rather than a roadblock?
In this episode, Anahi Santiago shared how ChristianaCare is managing a major transition to Epic, reopening shuttered facilities in southeastern Pennsylvania, and advancing AI initiatives like ambient listening and robotics to improve care delivery and cybersecurity. She emphasized that a culture grounded in shared mission and respect, along with strong soft skills and collaboration, is essential for enabling innovation and sustaining patient safety.
Tune in to learn how ChristianaCare is supporting a major Epic migration, driving AI adoption, and protecting patient safety, while building a culture rooted in trust, collaboration, and mission-driven care!
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About Anahi Santiago:
Anahi Santiago is one of the nation's foremost cybersecurity experts and is interviewed by dozens of national media outlets each year.
She is the Chief Information Security Officer at ChristianaCare in Delaware, one of the country’s largest healthcare providers. With over 20 years in the information technology field, Anahi has extensive experience in cybersecurity, privacy, regulatory compliance, program management, and infrastructure services.
Anahi is responsible for the organization’s information security program and strategic direction. She leads a team of high-performing information security professionals in supporting ChristianaCare's strategic initiatives by partnering with the business and managing risks, implementing policies and controls, and generating overall awareness.
Things You’ll Learn:
- At ChristianaCare, cybersecurity is deeply embedded in every initiative, from EHR migrations to facility acquisitions, ensuring it supports rather than hinders innovation and patient care.
- ChristianaCare established an inclusive AI governance committee early on, ensuring responsible use of AI with input from clinical, compliance, privacy, and security teams.
- From ambient listening tools that give clinicians more time to robots that assist with logistics, AI is enhancing operational efficiency, patient satisfaction, and cybersecurity capabilities.
- A strong, mission-aligned organizational culture, where cybersecurity is seen as a patient safety issue, enables collaboration, respectful conflict resolution, and shared purpose.
- Supporting the mental well-being and professional growth of cybersecurity teams helps them thrive despite high workloads and complex challenges.