Episode #189. If Your AI Program Ignores Security You Are Already Behind, with Will Conaway, healthcare technology executive and AI advisor

AI only works when it’s tied to real business outcomes, governed responsibly, and built on clean internal data, not hype. 

In this episode, Will Conaway, healthcare technology executive and AI advisor, rejoins the podcast and discusses his shift from large enterprise leadership into consulting and what he’s seeing as organizations rush into AI. He breaks down what clients should have ready before starting: clear definitions, realistic expectations, measurable metrics, and honesty about what isn’t working. Will explains common mistakes like relying on industry benchmarks instead of internal data, measuring what looks good instead of what makes you better, and skipping vision-driven change management. He also covers where AI delivers a fast ROI—HR, finance, and contact centers, as well as the non-negotiable need to integrate AI with cybersecurity, given the rise in breaches and the value of medical records. Finally, Will delves into AI governance, exploring fairness, privacy, transparency, accountability, and the inclusion of patients and families in the process. 

Tune in and learn how to build AI programs that create measurable clinical and business wins without increasing risk!

Resources:

• Connect with and follow Will Conaway on LinkedIn.

• Follow Tuxedo Cat Consulting on LinkedIn and explore their website!

• Learn more about Ascent Business Partners on LinkedIn and their website.

• Listen to Will’s previous episode on the Risk Never Sleeps podcast on Apple Podcasts.

• Get Will’s book The AI Universe on Amazon.

For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.