Episode #212. AI Can’t Speak Every Language, But Leaders Still Have To, with Koh Kerdsri, Chief Information Officer at Clever Care Health Plan

The best healthcare technology strategies start with people, not platforms.

In this episode, Koh Kerdsri, Chief Information Officer at Clever Care Health Plan, shares how he is leading enterprise IT, AI governance, security, and data strategy in a culturally sensitive Medicare Advantage organization serving diverse communities across Southern California. He discusses the growing importance of cybersecurity, the challenge of finding AI tools that can accurately support multilingual member populations, and why health plans must keep members at the center of innovation. Koh also reflects on his journey from Thailand to the U.S., the leadership lessons that shaped him, and why change should be seen as an opportunity to grow rather than something to resist.

Tune in to hear how Koh is balancing innovation, security, and human connection in healthcare leadership.

Resources:

• Connect with and follow Koh Kerdsri on LinkedIn.

• Follow Clever Care Health Plan on LinkedIn and explore their website!

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