June 4, 2026

Episode #230. No Beds. No Staff. Now What? Healthcare’s Capacity Crisis Is Here, with Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare

Episode #230. No Beds. No Staff. Now What? Healthcare’s Capacity Crisis Is Here, with Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare
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What happens when demand for care outpaces the number of beds and the people available to staff them?

In this episode, Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, explains how skilled nursing facilities (SNFs) face mounting pressure from rising patient acuity, workforce shortages, and limited bed capacity. She highlights how AI is being embedded into EHR systems to support staff through summarization, workflow augmentation, and improved care transitions. With the aging population driving demand, Robin foresees that care models like “hospital at home” will expand as SNF capacity becomes increasingly constrained. Ultimately, success will depend on equipping care teams with smarter tools and fostering cross-functional collaboration across the healthcare industry.

Tune in to hear how AI, evolving care models, and cross-functional collaboration are reshaping the future of skilled nursing!

Resources:

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