Stay up to date with the recent episodes.
Establishing a governance committee helps address AI's impact on healthcare by focusing on IT, compliance, and risk.
In this episode, Pam Austin discusses Ballad Health's proactive approach to cybersecurity, including establishing a governance committee focused on AI, compliance, and risk. Pam highlights the importance of customer service and the new IT PMO process in handling the volume of IT requests. She also addresses the challenge of reducing shadow IT to maintain organizational security. She recounts her experience leading the transition to the Epic EMR system amidst the pandemic, demonstrating adaptability and strong leadership. Despite challenges, she met the go-live dates for Epic and clinic implementations.
Tune in and learn about the intersection of healthcare, IT, and leadership!
For more information and ways to increase risk awareness and safety, visit us at www.censinet.com.
Pam Austin is currently the Senior Vice President and Chief Information Officer (CIO) of Ballad Health. Pam leads the organization's IT team and operations, overseeing the optimization of governance, strategy, architecture, analytics, security, and technology platforms. She has managed IT strategy, product development, technology assessment, and critical enterprise system changes. Pam has also been instrumental in preparing Ballad Health for the system-wide launch of Epic, the leading electronic medical record system. Austin holds an undergraduate degree in Management from Virginia Intermont College and a Master of Business Administration from King University. She holds certifications in project management, lean practices, and technology infrastructure and systems. In her free time, she enjoys scuba diving and traveling with her husband,
