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July 3, 2024

Episode #87. The Importance of Managing Single Points of Failure in Healthcare IT, with Steve O’Halloran, Chief Information Officer of the Dimock Center

Episode #87. The Importance of Managing Single Points of Failure in Healthcare IT, with Steve O’Halloran, Chief Information Officer of the Dimock Center

Understanding single points of failure is crucial for managing risks and ensuring patient safety in healthcare organizations.

In this episode, Steve O’Halloran highlights that partnerships with legal, risk, internal audit, HR, and compliance are essential for addressing IT challenges in healthcare. He covers the complexities of running a healthcare business, particularly in cloud-hosted facilities, and stresses the need for education and better partnerships with various departments. Steve also touches on technology's role in problem-solving and shadow IT's significance. He discusses strategic priorities for the next two years, including opening a retail pharmacy and implementing new EMR systems. 

Tune in and learn how to navigate the challenges of healthcare IT and risk management!


For more information and ways to increase risk awareness and safety, visit us at www.censinet.com.

About Stephen O'Halloran:

Steve O'Halloran, MS, brings over 25 years of experience in healthcare information technology. He is currently the Chief Information Officer at The Dimock Center, a role he has held since February 2020. Before this, he served as Market Director at Tenet Healthcare from September 2019 to February 2020. Steve has an extensive history with Beth Israel Deaconess Medical Center, where he was the CIO for Community Affiliates from September 2006 to 2018. Before this, he was an Implementation Manager at ACS-Healthcare Solutions from June 2005 to September 2006. His previous roles include Implementation Manager positions at First Consulting Group (June 2001 to February 2005), Extraprise (June 1999 to May 2001), and Eclipsys/TSI (June 1997 to May 1999). Steve began his career as an Implementation Consultant at MEDITECH. Overall, Steve O'Halloran has a strong healthcare IT background and extensive experience in implementation management and CIO roles. He holds a Master's Degree in Health Informatics from Northeastern University (2008-2014) and a Bachelor of Science in Biology from the University of Massachusetts Amherst (1990-1995).

Things You’ll Learn:

  • Understanding single points of failure is crucial for managing risks and ensuring patient safety in healthcare organizations.
  • Partnerships with legal, risk, internal audit, HR, and compliance are essential for addressing IT challenges in healthcare.
  • The CIO role requires a deep understanding of technical, budget, security, compliance, and patient behavior.
  • Empathy in IT support and training is vital for helping individuals succeed in challenging environments.
  • Educating people about shadow IT helps prevent issues related to unauthorized technology use.

Resources:

  • Connect with and follow Stephen O'Halloran on LinkedIn.
  • Follow the Dimock Center on LinkedIn.
  • Explore the Dimock Center Website!