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April 4, 2024

Episode #74. From ER to IT: A Journey of Excellence in Patient Safety, with Joel Klein, Senior Vice President and CIO at the University of Maryland Medical System

Episode #74. From ER to IT: A Journey of Excellence in Patient Safety, with Joel Klein, Senior Vice President and CIO at the University of Maryland Medical System

Possessing the training and resilience to address challenging situations is essential in both healthcare and IT.

In this episode, Joel Klein shares his experiences working in a 12-hospital system and discusses the challenges and priorities in healthcare technology. Joel provides valuable advice to professionals entering the cybersecurity and healthcare industries and offers a glimpse into his personal passions beyond the world of healthcare and IT. 

Join Joel and Ed as they delve into the healthcare priorities and challenges, from cost effectiveness to leveraging technology for more efficient care. 


For more information and ways to increase risk awareness and safety, visit us at www.censinet.com.

About Joel Klein:

Joel Klein is responsible for system-level IT initiatives for more than 27,000 team members, 14 hospitals, 150 practice locations, and over 3,500 affiliated physicians at the University of Maryland Medical System.

He spends his days thinking about technology infrastructure, cybersecurity, informatics, and applications critical to their ability to provide the highest quality care, like Epic.

With nearly 20 years of experience as a working emergency physician, formerly serving as President of the emergency medicine practice at one of the busiest ERs in the state, this combined experience gives him a unique perspective in tackling some of their medical system’s most pressing clinical and operational challenges.

What gets him up in the morning is the opportunity to discover a new way that technology can improve the way they deliver healthcare and ultimately create a better state of care.

Things You’ll Learn:

  • Joel emphasizes the importance of stepping into the healthcare environment to understand the impact of your IT work truly. 
  • Making personal connections and understanding the downstream impact is critical for anyone in the healthcare IT field.
  • Whether you're in the ER or managing a large IT operation, staying calm and rising to challenges is a critical skill. 
  • Having the training and mental fortitude to tackle difficult situations is imperative in healthcare and IT.
  • Valuable insights into managing systemic risks, third-party risks, and the evolving landscape of healthcare technology solutions.

Resources:

  • Connect with and follow Joel Klein on LinkedIn.
  • Learn more about the University of Maryland Medical System on LinkedIn and their website.